Returns & Exchanges

At Nilkamal Furniture, we strive to ensure your home shopping experience is seamless, offering a hassle-free 7-day return policy for any manufacturing defects or transit damages. We are committed to providing high-quality furniture that meets your expectations and enhances your living space.

Return Process

• 1.
  Initiate Request

  Log in to your account and navigate to the 'My Orders' section to select the item you wish to return and submit a request within 7 days of delivery.

• 2.
  Quality Inspection

  Our specialized team will contact you to schedule a physical inspection of the furniture to verify the reported issue or defect.

• 3.
  Product Pickup

  Once the return is approved, our logistics partners will coordinate a convenient time to pick up the item from your doorstep at no additional cost.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes a final quality check, your refund will be credited to your original payment method within 7-10 business days.